Because I had a shop in the Kansai with Takashimaya, I was interested in knowing more about the extensive development of Osaka's seaport then nearing completion.

In San Francisco, I telephoned the JETRO office (Japanese Export Trade Organization) for information. They advised I contact the Chicago office and ask for the Osaka desk which had more information. I should wait twenty minutes before calling.

I phoned Chicago, asked for the Osaka desk and identified myself. They had expected to hear from me. San Francisco had already talked to them.

Promptly and efficiently, I got the information I wanted. Shortly after the conversation was completed, the San Francisco office phoned and asked if my call to Chicago had been satisfactory.